You can buy our coupon book which consists of 8 virtual coupons worth $ 60 each and you can use these coupons singly or together to purchase our travel services in Mexico. If you need more coupons, you may buy more coupon books. Each coupon book is nominal, valid for one year, and is refundable with a fee of $ 60 if you have not used any coupons. An individual can purchase and operate up to 5 coupon books, each with the name of a relative or friend. For more than 5 coupon books, contact us directly or through your travel agent.
With these coupons you will have access to extremely low rates for booking transportation services in Mexico with Interjet, Viva Aerobus or Autobuses ADO, as well as services for excursions.
We also offer access to plane fares from airlines who work with us such as Interjet, Viva Aerobus or Autobuses ADO. We also offer transatlantic or international rates in flights to Mexico; you can pay in local currency through our payment gateway or your travel agent.
You can book hotels, transfers and excursions throughout Mexico independently or by using our service coupons.
2.– Can I buy the coupons in Mexico, the United States or Canada?
It is not possible. Our coupons and travel services are contracted for their exclusive sale in Europe, Asia and Latin America and have protected access via IP so they cannot be sold outside this area. However, if you have already purchased our services and want to book a new one, your username allows you to connect from Mexico and keep on planning your trip.
3. - If I have a problem with my services or I have questions, whom should I contact?
In case of questions or problems during your reservation or travel, always contact us at the emergency phones that will appear in your documentation. We will handle your complaints directly or any complaints you have with the provider.
If your purchase was made through a travel agent, you can also place you complaint directly with the travel agency and they will contact us so we may find the best solution for you.
4. - I'm European but reside temporarily in Mexico, can I buy the coupons?
Yes, as long as the purchase is made in your country of origin because there is an IP blockage that our system has for sales in Mexico, the US and Canada.
5. - Can I share my coupons with my family or give them away?
This is not possible since each coupon is nominative and therefore cannot be used or transferred to another person.
6. - What if I lose or forget my access code?
Our access code is virtual, not physical, so it is impossible for you to lose it. You will control it by login into our system and if you forget these codes, our system will ask you a series of questions in order to resend you your codes.
7. –What is the best way for me to stay informed of promotions or new products?
The best option is to register on our website and so we can send updates via email.
8.- Do you have any routes already established where I may use the coupons in Mexico?
We have some routes that we recommend and which can be toured using the coupons. They are not closed itineraries, since the best thing of our product is that you can create your own itinerary according to your needs.
9.- Who can give me information about handling my reservations or about the best services available?
You can contact us by phone or mail at our different offices around the world. We are currently widening our company in order to offer you more sales and customer service offices.
10- If I cancel the trip can I get a refund of the money paid for my coupon book or the unused coupons?
The coupon book is a 100% refundable, minus a service charge, if no coupon has been used.